Wheelchair Friendliness Versus Compliance in the Hospitality Industry PDF
By:Cynthia Mejia
Published on 2019 by
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Over the last three decades due to advocacy and research, numerous advances in wheelchair accessibility have positively impacted the hospitality industry. In the United States, the Americans with Disabilities Act (ADA) updated several accessibility laws beginning in 2008, which mandated a multitude of structural, design, and operational modifications to public hospitality and tourism-related spaces. While accessibility undergoes continuous improvement, there remains a wide range as to the degree of compliance among hospitality business owners and operators. This case study explores the differences between wheelchair |friendliness| versus |compliance| and the opportunities possible for the service-intensive hospitality industry. Also, students will encounter Self-Determination Theory (SDT) and the latest proposed definition of |disability|, which invokes a paradigm shift focusing on the interaction between a person and his or her environment, as opposed to a perceived |impairment|. Considering the large number of wheelchair travelers and their companions, in addition to the increasing number of wheelchair users age 65 and older in future years, it is incumbent upon the future leaders of the hospitality industry to meet and exceed the needs of this traveling population.
This Book was ranked at 8 by Google Books for keyword Hospitality business.
Book ID of Wheelchair Friendliness Versus Compliance in the Hospitality Industry's Books is VX1ozQEACAAJ, Book which was written byCynthia Mejiahave ETAG "QZOS6ggtHZI"
Book which was published by since 2019 have ISBNs, ISBN 13 Code is 9781529718249 and ISBN 10 Code is 1529718244
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Book which have " Pages" is Printed at BOOK under CategoryBarrier-free design
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