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Managing Public Disputes PDF
By:Susan L. Carpenter,W. J. D. Kennedy
Published on 2001-08-07 by Jossey-Bass

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For more than a decade, Managing Public Disputes has beenthe first choice, hands-on guide for managers, offering usefulinstructions for handling a wide range of large and small publiccontroversies from the national to the community level. Itincludes: * Ten proven principles for managing conflict * A comprehensive framework with step-by-step procedures forcreating productive outcomes * Seven illustrative case examples * Detailed advice on effective methods for collectinginformation, conducting interviews, and analyzing a conflictsituation * Suggestions for handling special problems such as reluctantparticipants, keeping people at the negotiation table, and handlingsituations where emotions are running high * Eight tasks targeted for designing an overall strategy formanaging public disputes

This Book was ranked at 7 by Google Books for keyword Business Conflict Resolution.

Book ID of Managing Public Disputes's Books is 1z6zAQAACAAJ, Book which was written bySusan L. Carpenter,W. J. D. Kennedyhave ETAG "BU6LRmQ6fts"

Book which was published by Jossey-Bass since 2001-08-07 have ISBNs, ISBN 13 Code is 9780787957421 and ISBN 10 Code is 0787957429

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Book which have "320 Pages" is Printed at BOOK under CategoryPsychology

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