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Business Excellence Performance in the Hospitality Industry PDF
By:Huseyin Arasli,Sarvnaz Baradani
Published on 2011-12 by LAP Lambert Academic Publishing

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Business Excellence Performance in the Hospitality Industry is a unique text, which links these three important areas of quality management. Bringing Business Excellence in services is multi-faced and therefore is difficult to initiate and put into practice. Business Excellence looks at all key determinants involve-be they frontline employees, supervisor or managers and considers a number of approaches and techniques for improving hotels successfully. The book at the final chapter also suggests various implications to the hotel managers, politicians and policy makers of emerging economies like Iran, in order to achieve stronger business excellence in their hotels and have higher performance. Business Excellence Performance in the Hospitality Industry is invaluable for academics and tourism students including PhD and master, and is suitable as supplementary material for undergraduate courses; such as, introduction to management, Total Quality Management, Quality Management, Business Excellence in tourism, and so forth.

This Book was ranked at 38 by Google Books for keyword Hospitality business.

Book ID of Business Excellence Performance in the Hospitality Industry's Books is CE6VpwAACAAJ, Book which was written byHuseyin Arasli,Sarvnaz Baradanihave ETAG "+gGtPxR4dCs"

Book which was published by LAP Lambert Academic Publishing since 2011-12 have ISBNs, ISBN 13 Code is 9783847301424 and ISBN 10 Code is 384730142X

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Download Business Excellence Performance in the Hospitality Industry PDF

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