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By:Sara Cullen,Mary Cecelia Lacity,Leslie Willcocks
Published on 2014-01-13 by

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This book is the definitive guide to leveraging the external services market for business advantage. Based on 30 years of research into over 2100 organizations and advisory engagements throughout Europe, the Americas, Asia Pacific and Africa, three world authorities detail the frameworks, lessons and practices that inexorably produce high performance. They pinpoint the who, where, and how of leadership, establish the strategic agenda and configure the outsourcing arrangement, how to manage across the outsourcing lifecycle, the vital client and supplier capabilities needed, how partnering evolves, and its real attributes, how clients innovate through outsourcing, and how they harness offshoring effectively. Up to date, with on-line follow-on materials to address market changes, this book provides the most authoritative single-source handbook for practitioners who want to be at the top of their game.

This Book was ranked at 38 by Google Books for keyword Business Conflict Resolution.

Book ID of Outsourcing's Books is oPaqngEACAAJ, Book which was written bySara Cullen,Mary Cecelia Lacity,Leslie Willcockshave ETAG "e0cy8/4MLhk"

Book which was published by since 2014-01-13 have ISBNs, ISBN 13 Code is 9780992343613 and ISBN 10 Code is 0992343615

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