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Powerful Phrases for Dealing with Difficult People PDF
By:Renee Evenson
Published on 2013-10-15 by AMACOM

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The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:• Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each • Nonverbal communication skills to back up your words • Sample dialogues that demonstrate how phrasing improves interactions • A five-step process for moving from conflict to resolution • “Why This Works” sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

This Book was ranked at 3 by Google Books for keyword Business Conflict Resolution.

Book ID of Powerful Phrases for Dealing with Difficult People's Books is 9draAAAAQBAJ, Book which was written byRenee Evensonhave ETAG "pbj7k3DEJ/Q"

Book which was published by AMACOM since 2013-10-15 have ISBNs, ISBN 13 Code is 9780814432990 and ISBN 10 Code is 0814432999

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Book which have "240 Pages" is Printed at BOOK under CategoryBusiness and Economics

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